Everything You Need to Know About Living at WREN

Finding your ideal apartment can feel overwhelming, but we’re here to make it simple! Whether you’re curious about our available layouts, lease options, amenities, or life in Los Angeles, this FAQ answers the questions that matter most. At WREN, we want you to feel confident and excited about your next home, and our friendly leasing team is always here to help every step of the way.

Tours and Applications

It’s easy to explore life at WREN. Schedule a tour online, call our leasing team, or stop by for a walk-in visit. However you choose to connect, we’ll be excited to show you our apartments and community spaces in Downtown LA. 

We’re excited to welcome you home! To get started, visit our Floorplans page and choose the layout that fits your lifestyle. Next, click ‘Check Availability’ to select your preferred unit and move-in date. From there, hit ‘Lease Now’ to begin your online application. And if you ever need help, our friendly leasing team is just a call away.

To apply for an apartment at WREN, you’ll need a valid driver’s license or other government-issued photo ID, along with one of the following: A Social Security number, I-94 Arrival-Departure Record, Permanent Resident Card, Employment Authorization Card, or other approved documentation.

In addition, applicants must show two months of stable, verifiable employment. If you’re not able to provide this documentation, you can still qualify by meeting income, credit, and criminal criteria, or by providing an additional deposit or guarantor. For full-time students, simply provide proof of school enrollment and either an additional deposit or a guarantor.

If you have any questions or need clarification on any documentation, our leasing team can guide you through the process and help you complete your application.

At WREN, residents need a verifiable income of at least three (3) times the monthly rent after any concessions or incentives. If you do not meet that on your own, you can still qualify with a guarantor who earns at least five (5) times the rent.
Subleasing is not available at WREN.
Yes. All residents are required to carry renter’s insurance with a minimum of $300,000 liability coverage. You can also meet this requirement through ResidentShield Management, Inc., with a monthly fee added to your rent. For exact pricing, contact our leasing team, who will be happy to provide that information.
We’re thrilled you’re considering staying! Renewal letters are sent 75 days before your lease ends, outlining your options and terms so you can continue enjoying life at WREN. Our leasing team is always ready to answer questions and make the process simple.
At this time, we do not offer subsidized housing. All applicants are required to meet our standard income and application requirements.
Yes - there is an application and admin fee. Please reach out to the leasing team for specific terms.
Absolutely. We use an app called Updater to help residents set up utility accounts, renter’s insurance, and anything else needed before move-in. Our dedicated on-site leasing team is also available to answer any questions and make your move as smooth as possible.
To keep the apartment safe and in great condition, any repairs, painting, wallpapering, carpeting, electrical changes, or other alterations must be approved in writing. Lock changes, additions, or rekeying are not allowed unless approved. Please also avoid altering, damaging, or removing property items such as alarm systems, smoke and carbon monoxide detectors, screens, locks, or access devices.
If you need to break your lease, a buyout fee equal to two months’ rent plus any concessions you received will apply.
We require a 60-day notice if you plan to move out, so we can help make your transition smooth.
On move-out day, all your belongings should be removed to avoid additional charges. You can schedule a final walkthrough with our leasing staff to review any potential charges. After returning your keys, we’ll process your move-out and any final utility bills. You’ll receive a statement of any remaining fees by email, which must be paid within 30 days to avoid collections.
Refunds usually take 30 to 60 days and will be sent via check to the address on your application. If you need it sent elsewhere, just let our leasing team know.

Fees and Payments

Your security deposit is based on individual screening results and floorplan type. The deposit is due on or before your move-in day, and our leasing team is happy to guide you through the process.
Utilities are not included in the rent and vary based on personal usage. Electricity is billed through SCEP and billed based on usage. Water and sewer charges are usually received about 60 days in arrears and are paid through your rental portal.
AT&T Exclusive is the community’s internet provider.
Rent can be paid easily through our online resident portal, available on our website. We also offer payments through the Bilt platform, which lets you earn points and rewards while paying your rent.
There are no additional amenity or technology fees outside of your utilities (electric, water/sewer, gas, trash and pest control). SCEP also charges a small billing fee in your electric bill of $2.83 per month. WREN also required renters insurance, which is coverage based.

Parking

Yes! Each leaseholder is allowed one vehicle in our gated parking garage. We also offer EV charging!
There are no restrictions, so your guests are always welcome.
Yes, we have 19 EV charging stations on each floor of the garage to make charging easy and convenient. EV Are assigned only. No communal spaces.

Maintenance and Requests

Need something fixed? Just submit a maintenance request through our resident portal, and our team will take care of it.
We usually respond to standard requests within 24-48 hours. We use Resident Café for work orders. We do have 24/7 concierge that can assist with reaching out to on call maintenance for emergencies.

Pets

Yes! We love our furry friends and welcome them as part of your family.
Yes, there’s a refundable deposit per pet and a monthly pet fee for each pet. We also utilize Pet Screening to keep track of our furry friends at WREN which is a one-time fee at move in to get them added to the system. This system is in place in case they ever get lost or we need to contact you about your pet.
For safety, certain breeds are restricted, including Pit Bulls, American Pit Bull/Bull Terrier, American Staffordshire Terrier, Doberman, Rottweiler, Akita, Wolf Hybrid, Chow, and Presa Canario.
We have a luxury pet spa and two dog run areas, so your furry companions have plenty of space to play and stay pampered.

Amenities and Facilities

Our luxury community is packed with amenities designed to make life fun, convenient, and relaxing, including:

  •  Pool designed to provide optimal direct sunlight Spacious poolside cabana
  • One of the largest spas in DTLA
  • Two indoor/outdoor rooftop decks with multiple BBQs
  • Entertaining areas and two outdoor fire pits
  • First Draft Taproom and Kitchen
  • 2700 SF private fitness center
  • State-of-the-art Life Fitness equipment
  • Designated areas for yoga, weight training, and cardio
  • Business center with 6 co-working spaces for added privacy
  • One private conference room
  • Two open conference tables and multiple seating vignettes
  • Two luxurious lobbies: One with a stunning fireplace
  • Fully-appointed resident club lounge
  • Billiards and games table, shuffleboard
  • Full-service kitchen
  • On-site private park and green space
  • Concierge Service
  • Two coffee machines w/ complimentary morning coffee
  • Two dog runs and a full-service dog-wash station
  • Parcel Pending automated package lockers
  • Pick-up/deliver dry-cleaning service
  • On-site reserved parking
  • Convenient storage lockers with direct elevator access
  • 19 EV charging stations for our eco-friendly drivers
  • Two convenient loading docks
  • Hotel style bell carts for move-in, loading and unloading
  • Hobby room for fixing bikes or assembling furniture
  • Bike storage for up to 400 bikes
  • Keyless entry for your home and community spaces
Yes! Every apartment comes with a stacked washer and dryer in unit for your convenience.
Absolutely. We have bike storage for up to 400 bikes at WREN. Storage is free, and access is via your key fob.
Yes, our building is fully equipped with AT&T Exclusive, so you’ll have fast, reliable internet throughout your apartment.
We make receiving packages easy! WREN has a secured room near the lobby utilizing Parcel Pending automated package lockers, so your items stay safe until you are able to pick them up.
Yes! You can explore our apartments right from your device with a virtual tour. It’s a great way to see the layouts, finishes, and community spaces before visiting in person. Want a closer look? Contact our leasing team to schedule a personalized virtual tour and get all your questions answered.
We don’t have furnished apartments, but we’re happy to connect you with Cort, a trusted furniture rental and sales company, to help make your new home move-in ready.

Community and Lifestyle

Yes! WREN hosts monthly resident events, fitness classes, and fun activities designed to help you connect with your neighbors. We’ll keep you informed about upcoming events so you can join in whenever they fit your schedule.
To ensure an enjoyable environment for all, quiet hours are observed from 10 PM to 8 AM.
If you experience a noise issue, you can reach out to our on-site leasing staff, concierge, or security officers for immediate assistance. We’re here to help make your home comfortable.
We are a non-smoking community. Smoking is not allowed within 25 feet of the building to keep the environment safe and enjoyable for all residents.

Location

WREN enjoys easy access the nearby shuttle and bus services, and the USC campus is only a 5-10 minute shuttle ride away.
Yes! WREN is in a well-connected location just south the Financial District, about a 5 minute drive from the Downtown LA Employment District. We are your perfect hub for LA28 at 1150 S. Olive Street, just a 1 minute walk from the principal office for all things Olympics 2028.

WREN is located in the dynamic and walkable South Park neighborhood, Wren is surrounded by new opportunities and exciting things to do. Get around on foot or enjoy easy access to I-10, Pico Station, and the upcoming LA Streetcar Track, which all keep South Park residents connected to everything that Los Angeles has to offer. Visit our neighborhood page to see more options for restaurants, hotels, shopping, coffee, and more.

Interested in commute times to your favorite concerts and basketball games? Check out our map here – only a 12 minute walk to Crypto.com Arena and a 14 minute walk to Los Angeles Convention Center.

Still Have Questions? We’re Here to Help!

If you don’t see your question listed here, don’t worry! You can contact our leasing team anytime for personalized assistance. We’ll be happy to answer your questions, provide more details about WREN, or help you schedule a tour so you can experience our apartments in DTLA firsthand.